Australian data centres
Hosting servers in a Sydney data centre, DNS nodes from Perth to Sydney, and your data kept in Australia. Here is what sits behind your website.
Onshore, on purpose
Skyrack has been Australian owned and operated since 2012, and the infrastructure follows the same rule as the company. Websites are hosted on our servers in a Sydney data centre, and the DNS that points visitors to them runs from nodes in Perth, Adelaide, Melbourne and Sydney. Nothing about your site depends on a server in another country, which keeps it both faster for Australian visitors and simpler to answer for when someone asks where your data lives.
Physical security
The Sydney facility is access-controlled and monitored, with entry restricted to authorised personnel. Servers are not sitting in an office cupboard or under someone’s desk.
Redundant power
Utility power is backed by uninterruptible supplies and on-site generation, so a grid interruption does not become an outage for the sites on the floor.
Cooling and environment
Purpose-built cooling holds the room within the range server hardware is designed for, which is a large part of why enterprise hardware lasts and stays stable.
Redundant network
Multiple upstream network paths mean traffic keeps flowing if one link has a problem. Australian visitors reach the servers over Australian networks.
Enterprise SSD storage
All hosting runs on Enterprise SSD storage rather than mechanical disks, which is what keeps database-heavy sites responsive under real traffic.
Data sovereignty
Your website, databases and email stay in Australia. For a lot of our clients, particularly in education and professional services, that is not a preference but a requirement.
The lookup happens close to the visitor
Before a browser can load your site it has to resolve your domain, and that lookup happens before anything else on the page. If it goes to a name server on the other side of the world, every visitor pays for the round trip.
Our DNS network runs from nodes in Perth, Adelaide, Melbourne and Sydney, so a visitor in any capital resolves your domain against a server near them. Spreading the nodes also builds in redundancy: if one location has a problem, the others keep answering.
- Nodes in Perth, Adelaide, Melbourne and Sydney
- Shorter lookups for visitors anywhere in the country
- Redundant by design, with no single point of failure
- Included with your hosting, nothing to configure
Hourly, and off the server
Every hosting account is backed up hourly. Files, databases and mailboxes are covered together, so a restore brings back a working site rather than half of one. Backups are kept away from the server they came from, which is the point of having them, and you can restore from cPanel yourself or ask our Australian support team to do it with you.
Distance is latency, and latency is load time
A page load is not one request. It is a DNS lookup, a connection, a certificate handshake, then the HTML, then everything the HTML asks for. Each of those steps costs at least one trip to the server and back.
Hosting offshore adds distance to every one of those trips. A server in North America or Europe is far enough away that the delay is noticeable before your site has done any work at all, and no amount of tuning inside WordPress will win it back.
Hosting in Sydney and resolving DNS from around the country removes that overhead for the audience most Australian sites actually have. Combined with LiteSpeed server-level caching and Enterprise SSD storage, it is the difference between a site that feels immediate and one that feels like it is thinking about it.
Questions we get asked
Where exactly is my website hosted?
Your hosting account lives on our servers in a Sydney data centre. The DNS that resolves your domain is answered from our nodes in Perth, Adelaide, Melbourne and Sydney. Everything stays within Australia.
Does my data stay in Australia?
Yes. Your website files, databases, email and backups are held in Australia. If you need to state where your data is stored for a tender, a policy document or a client agreement, you can say it is hosted onshore in Australia by an Australian owned and operated company.
What happens if there is a hardware failure?
The facility is built with redundant power, cooling and network paths so that a single failure does not take services offline, and we run hourly backups so account data can be restored quickly if it ever comes to that. Our plans carry a 99.9% uptime guarantee, and our Australian support team handles anything that does go wrong. See our service level agreement for the detail. Any incident, and its progress, is posted on our public status page.
Host where your visitors are
Australian servers, an Australian support team and free migration from your current host. No lock-in contracts.