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Security update: All Skyrack servers are running patched PHP versions, protecting client sites against CVE-2026-109618 and CVE-2026-109619.

PHP security update: your questions answered

Are Skyrack servers protected?

Yes. All Skyrack servers run CloudLinux and are running the latest patched PHP packages, protecting client sites against the two critical PHP vulnerabilities announced on 21 October 2026 (CVE-2026-109618 and CVE-2026-109619).

Why does my site show an older PHP version number?

The PHP project fixed the vulnerabilities in PHP 8.5.12, 8.4.27, 8.3.36 and 8.2.35. Our servers use CloudLinux’s PHP builds, which carry the same fix as a backport and keep their own, lower version numbers.

For example, CloudLinux’s patched PHP 8.4 reports 8.4.26 rather than 8.4.27. A lower number does not mean your site is vulnerable.

What is backporting?

Backporting means taking a security fix from a newer release and applying it to the version already installed. The vulnerable code is fixed, but the version number stays the same. It is standard practice for enterprise Linux vendors, including CloudLinux, Red Hat and Debian.

What about older PHP versions, like 7.4 or 8.1?

The PHP project does not release updates for PHP 8.1 and older. CloudLinux provides patched builds of older PHP versions through its Hardened PHP service, so sites on those versions are covered too.

My security scanner says my PHP version is vulnerable

Many scanners judge only by the version number, so they cannot see backported fixes and report a false positive. The reliable check is the package changelog, which lists the CVE IDs that have been fixed. If you need confirmation for an audit or a client, open a support ticket.

My site is showing a WordPress or PHP error

Some sites were affected by the updates we applied across hosting accounts. Open a support ticket with your site address and our team will resolve it.

Further reading

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cPanel hosting FAQ

Questions we get asked

Where are your cPanel hosting servers?

Our servers are in a Sydney data centre, and Skyrack is Australian owned, with our team operating between Sydney and Adelaide. Keeping the servers local means faster loads for Australian visitors and your data stays in the country. Our DNS network has nodes in Sydney, Melbourne, Perth and Adelaide. More detail is on our data centres page.

What is included with cPanel hosting?

Each plan includes cPanel, the LiteSpeed web server, Enterprise SSD storage, free SSL, unlimited email accounts and databases, and hourly off-site backups. You can create as many email addresses on your own domain as your storage allows. There are no lock-in contracts, and our team supports you by email, online chat or call-back.

Is cPanel website migration free?

Yes. The Skyrack team copies one existing cPanel account per hosting service, with its site, email and databases, to our servers at no cost, tests it, and then guides the DNS switch, generally without downtime. cPanel-to-cPanel migrations are free; ask us about other platforms. Start with our free migration service and we will look at your account first.

Which cPanel plan should I choose?

CP 1GB and CP 2.5GB suit small sites and email. CP 5GB suits a business site with regular traffic. The CP+ plans from 10GB to 20GB give more CPU, RAM and storage for larger sites, stores and agencies. Prices run from $4.98 to $25.98 a month and you can change plans later. Our guide to choosing a hosting plan explains what to look for.

Is this low-cost hosting a compromise?

No. We invest heavily in our hosting platform, which means fewer faults and fewer support requests, and that keeps our costs and our prices down. Plans from $4.98 a month are on shared servers, and no features are removed to reach that price: every plan has LiteSpeed, SSD storage, free SSL and hourly off-site backups. The larger plans add CPU, RAM and storage. If you need dedicated resources, see our managed VPS hosting.

What is the difference between cPanel and WordPress hosting plans?

They are the same plans: the same cPanel platform, Sydney servers, six sizes and prices, and both include WP Toolkit. The WordPress hosting page is written for WordPress sites and this page for everything else. The WordPress management tools are included (see what is included). If you would rather not do WordPress upkeep yourself, the optional add-ons are WP Caretaker ($15.00 per month) and WP Custodian ($60.00 per month), each for a single site.

Can I upgrade my cPanel plan later?

Yes. You can upgrade as you grow, and billing is month to month or annual with no lock-in. When a site outgrows shared hosting, we can help you move to a VPS. The shared hosting or VPS guide explains when that makes sense.

What uptime do you commit to?

We publish a 99.9% uptime SLA. The full terms are on our service level agreement page, and current service status is always visible on our public status page. Hosting runs on LiteSpeed and Enterprise SSD storage, with hourly off-site backups as a safety net. You can see more on how the platform is built on our performance page.

Can I get a refund if it is not right for me?

If you ask within 30 days of placing your order, we refund your hosting payment in full to your original payment method. Request it by opening a ticket with our Accounts and Billing department. The refund covers web hosting plans; domain names, SSL certificates and licences are not refundable. Refunds are subject to approval under our terms of service.

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