Moving to Skyrack is free and there is no downtime. We copy your site, test it on our servers, then switch the DNS once you are happy with what you see.
Changing hosts is the job most people put off, so we take it off your hands. Our Australian team handles the copy, the checking and the cutover for cPanel accounts and WordPress sites, at no charge, on every plan. Your existing site stays live on your old host the whole time.
If your current host runs cPanel, we move the whole account across rather than rebuilding it piece by piece.
WordPress moves from any host and any control panel. If we can reach the files and the database, we can move it.
Order your plan, then lodge a migration request from the client area with the domains involved and access to your current host. Prefer to talk it through first? Contact us and we will scope it with you.
We take a full copy of the site, databases and mailboxes onto your new Skyrack account. Nothing is changed at your old host, and your live site keeps serving visitors from it.
We test the site on our servers before any DNS changes, using a temporary address. Pages, forms, logins, carts and email all get checked, and you can review it yourself before we go further.
Lower the TTL on your DNS records a day beforehand so the change propagates quickly, then point them at Skyrack. If your DNS is still with the old host or your registrar, we can make the change for you.
Once traffic is arriving here we issue the free SSL certificate and confirm mail flow. Hourly backups start immediately. Leave the old hosting running for a week, then cancel it.
A migration goes fastest when the access details are right first time. Have these ready when you lodge the request.
Your old host keeps serving the live site for the entire migration and we only ever read from it. The copy on our servers sits alongside it, invisible to visitors, until the DNS is pointed here.
When the DNS changes, visitors reach whichever copy their resolver knows about, and both are live and working. That is why we ask you to leave the old hosting active for a week rather than cancelling it the same day.
Most single sites are copied and verified well inside a day. Large accounts, big WooCommerce stores and reseller accounts with many cPanel users take longer, because of the size of the files and mailboxes involved. We will tell you what to expect once we have looked at the account.
Nothing. Free migration of cPanel accounts and WordPress sites is included with our hosting plans. You pay for the plan, not the move.
Yes. On a cPanel account we move the mailboxes and their contents, along with forwarders and autoresponders. Email hosting with unlimited mailboxes is included with our WordPress and cPanel plans, within the storage on your plan. If your mail is not on cPanel, tell us and we will work out the best way to bring it across.
No. Your old host stays live until the DNS moves, and both copies run during the switch, so visitors always reach a working site. There is no maintenance window.
Either of us. If you manage your own DNS we send you the exact records and a time to lower the TTL first. Otherwise, give us access and we will make the change and confirm when it has propagated.
WordPress sites move from any host, whatever the control panel. For other sites on a different panel we look at it case by case, and usually we can still do the move. Contact us with your current setup and we will tell you straight away.
Lodge a migration request from the client area and our Australian team will take it from there.